HERE TO HELP YOU UNDERSTAND
Good questions.
Clear answers.
How online care works. Who’s behind it. What happens next. A little clarity before you take your next step.
Take your time. Explore your options.
Start when you feel informed.
THE DETAILS, MADE CLEAR
Before
you begin.
Seven things to know about exploring care with HelioHealthMD.
Where are telehealth services available?
Telehealth services may be available in all 50 states where clinically appropriate and permitted by applicable law. Clinical care is provided by licensed medical providers affiliated with an independent physician group.
Is treatment guaranteed?
No. Completing an intake form or selecting a program does not guarantee treatment. Prescription medications are only provided when a licensed medical provider determines they are clinically appropriate.
Do I need to speak with a provider?
Your intake is reviewed by a licensed medical provider. Depending on your health history, goals, treatment request, and applicable requirements, the provider may request additional information, lab work, or a consultation before making a treatment decision.
Are compounded medications FDA-approved?
No. Compounded medications are not FDA-approved. The FDA does not evaluate compounded medications for safety, effectiveness, or quality.
Can I use Helio Health for emergency care?
No. Helio Health is not for emergencies. If you are experiencing a medical emergency, call 911 or seek immediate medical attention.
Who provides the clinical care?
Elite Care Health: mayur@elite-care.health, 810-348-3003
Who handles pharmacy and prescription fulfillment?
Rx Ave Health, info@rxave.health, (833) 360-4276
A CONVERSATION CAN HELP
Still on your mind?
Find the right contact for clinical care, prescriptions, or support.
A licensed medical provider determines whether treatment is appropriate. Completing an intake does not guarantee a prescription. Compounded medications are not FDA-approved.